Terms & Conditions

Last updated: 14 October 2026

These terms are an agreement between you and Cylicon Software Solutions (“we”, “us”), Chennai, Tamil Nadu, India, for the use of Invoice AI (“the service”). By creating a workspace or using the service, you accept them on behalf of yourself and the organization you register.

  1. 1. The service

    Invoice AI is an online service for creating GST invoices, storing and checking supplier invoices, detecting likely duplicates and keeping an audit trail. We may improve or change features over time.

  2. 2. Accounts

    • You must give accurate details and keep your password secret. You are responsible for activity in your workspace.
    • Administrators decide who can access the workspace, including read-only auditor accounts.
    • Tell us straight away if you think your account has been misused.
  3. 3. Your data

    The invoices, documents and other records you add remain yours. You allow us to store and process them only to provide the service, as described in our Privacy Policy. You confirm that you have the right to upload them.

  4. 4. Checks are an aid, not advice

    Tax calculations, verification results, duplicate warnings and risk scores help you review invoices. They are not tax, legal or accounting advice and may be incomplete. GSTIN checks confirm the format only; they do not confirm that a GSTIN is registered or active on the GST portal. You remain responsible for the accuracy of your invoices, your GST returns and your payment decisions.

  5. 5. Plans, prices and payment

    • The Free plan is free, with the monthly limits shown on our Pricing page. Pro is a paid subscription billed monthly or yearly.
    • Prices are in Indian rupees and exclude GST, which is added at checkout.
    • Pro renews automatically at the end of each period until it is cancelled. Payments are processed by Razorpay under its own terms.
    • We will give at least 30 days’ notice by email before a price change applies to your subscription.
    • Cancellations and refunds follow our Refund & Cancellation Policy.
  6. 6. Acceptable use

    You must not:

    • use the service for fraudulent, false or unlawful invoices, or for anything that breaks Indian law;
    • upload malicious files, or try to access other organizations’ data or to bypass security or plan limits;
    • overload, resell or copy the service without our written permission.
  7. 7. Availability

    We aim to keep the service available at all times, but it may sometimes be interrupted for maintenance or by problems outside our control. We keep regular backups, but we recommend that you also keep copies of important invoices, for example as PDFs.

  8. 8. Liability

    To the extent the law allows, the service is provided “as is”, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect losses, such as lost profits, penalties or interest arising from tax filings or payment decisions.

  9. 9. Suspension and closing an account

    You can stop using the service at any time and ask us to close your account. We may suspend or close an account that breaks these terms, after notice where reasonably possible.

  10. 10. Changes to these terms

    We may update these terms. We will post the new version here and tell you by email about important changes. Continuing to use the service after a change means you accept it.

  11. 11. Governing law

    These terms are governed by the laws of India. The courts at Chennai, Tamil Nadu have exclusive jurisdiction over any dispute.

  12. 12. Contact

    Questions about these terms: s.j.nambukannan@gmail.com or +91 93846 66459.